Step 4.2.2: The Major Sections of a Resume
There is a standard order you can follow to write your resume; however, you
can adjust the order. For example, if you have a work experience related to
your job objective, this section should go before your education. If your work
experience is weak and your education is more closely related to your objective,
you can place your education before your work experience.
Personal Information
This refers to information such as: Name, Address, Telephone numbers, E-mail,
Web page. No other personal information is required. Do not include your date
of birth or marital status.
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If you will be leaving a local address while your resume is in circulation,
note when (e.g., until April 18, 20xx)
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Decide what headings you will use if you need to state two addresses (e.g.,
one "local" or "present" and the other "home" or "permanent" if applying in
that community or "alternate" for applications at a distance)
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If you will not be personally answering your phone during business hours,
make sure you have a message retrieval system or list a number where an employer
can reach you
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If you include a Web page, make sure it is in professional, business-like
condition. Your site can include your resume, examples of your work (e.g.,
code, drawings, etc.)
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If you have no Canadian work experience and it may appear that you are
not eligible to work in Canada, if applicable, note your Citizenship as Canadian
Citizen or Landed Immigrant at the bottom of this section
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After graduation, foreign students may have access to other opportunities
to work in Canada on a temporary basis; decide whether you would like to include
a notation about short-term employment on your resume (e.g., "Available for
one-year contract"); check the standard requirements for the country you have
an interest in
Work Objective or Career Goal
The term "Career Goal" refers to a desired position that has a longer-term
association, while "Job Objective" can refer to an interim or more temporary
type of role (e.g., Forensic Chemist for a career goal and Laboratory Technician
for a job objective). This section is optional for those writing a resume for
co-op, summer or part-time employment.
State your goal or objective in terms of what you can do for an employer,
not what you want an employer to do for you; avoid expressions such as
"...where I can use my knowledge and skills to expand my expertise in......
Phrase the statement in terms of the job you want now, by job title
(e.g., Computer Programmer, Social Worker, Technical Writer) or area (e.g.,
Communications, Public Relations, Health Education)
Prepare two or more resumes to tailor qualifications if you are seeking different
types of jobs.
The Objective Statement -
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Summary of Qualifications / Skills Summary
This section will provide a concise overview of your qualifications as they
relate to your objective. This is where you want the employer to become interested
in the competitive advantage you bring. Include four to six points outlining
your most relevant strengths for the type of work you are seeking. Describe
your competitive advantage...the value you offer. Consider:
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A summary of the experience you have related to your job objective (e.g.,
One year experience in graphic design)
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A description of your working knowledge of the various components of the
position (e.g., budgeting, report writing, program planning)
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An outline of the various skills you possess to do the work effectively
(e.g., problem-solving, communication, time management)
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Any academic background you have that complements your practical experience
(e.g., machine design, resource assessment, marketing)
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Your personal characteristics and attitudes that are requisite for the
position you are seeking (e.g., reliable, able to work under pressure, creative,
attentive to detail, flexible, enthusiastic)
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Your work experiences, volunteer and/or extracurricular activities in terms
of duration, scope, accomplishments, etc.; if you lack relevant experience,
emphasize such skills as interpersonal, organizational, supervisory, etc.
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Formal or professional training/education
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Fluency in a language other than English
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Relevant areas of expertise such as computer proficiency, scientific instrumentation,
etc.
Skill Summary -
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Supporting Your Skills Summary -
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Education
How you describe your education depends upon where you are in terms of your
current program and graduation status. Consider the following options:
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For students in postsecondary education: state Candidate for, Degree,
Plan (major) / minor / option / specialization (if desired), University, Location
and Year beginning program (e.g., Candidate for Bachelor of Mathematics, Honours
Computer Science, University of Waterloo, Waterloo, Ontario, Sept. 20xx -
present)
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Secondary school listing: it usually is not necessary to include
your secondary school after your first year of a postsecondary program unless
it is a prestigious institution or the entry will add valuable information
when the reader considers you for an interview (include CEGEP if applicable);
list Diploma, High School, Location and Year diploma was received (e.g., Ontario
Secondary School Diploma, ABC High school, Any-town, Ontario, 20xx) and you
may wish to include specialization if applicable
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For alumni: state Degree, Plan (major), University, Location and
Year degree obtained (e.g., Bachelor of Arts, History, University of Waterloo,
Waterloo, Ontario, May, 20xx); drop reference to the month by the end of the
same year
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If you changed your program of studies while at university, you
may wish to indicate as follows:
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Candidate for Bachelor of Science, Honours Biology, University of Waterloo,
Waterloo, Ontario, 20xx - Present
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Environmental Studies, Geography, University of Waterloo, Waterloo, Ontario,
20xx-20xx
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Check the name of the degree you get (e.g., Bachelor of Applied
Science for most engineering students; Bachelor of Mathematics for computer
science students), and list it unabbreviated
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Multiple entries: when referring to additional studies at other
schools or to more than one program at Waterloo (e.g., Bachelor, Master),
arrange entries in reverse chronological order (i.e., most recent first)
Relevant Courses
You may choose to create this section as a sub-heading or bullet of the
Education section.
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Choose three to six courses related to your Objective
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If the name of the course does not adequately convey the information you
wish, elaborate to show the relevance
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Prioritize the list, or arrange by themes, to avoid a random assortment
of names
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Place in columns for easy reading
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Do not include the course number
Project/Thesis
You may choose to create this section as a sub-heading or bullet of the
Education section.
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Any relevant project, report, thesis, etc. that you have prepared can be
referred to by its title in italics (if the title is sufficiently clear enough
to give the reader a feeling for scope), or by using a group of words to show
its significance or relevance to the employer
Laboratory Skills, Computer Skills, Scientific Instrumentation, Certification
If you have sufficient experience and wish to highlight it, you may choose
to create one or more separate sections; alternatively, you could include this
experience as a sub-heading or bullet in the Skills Summary section.
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Present an overview of qualifications relating to your objective
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If dates are added, list these in reverse chronological order
Work Experience
How describe your work experience depends upon the type of resume you have
chosen. There are three basic types of resumes: chronological, modified chronological
and functional. These styles of presenting your work experience are listed in
the next section.
Tailoring Work Experience -
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Awards and Scholarships
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State name of award, name of institution award received from and date
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Include important awards from both university and high school in reverse
chronological order
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Explain the meaning of the recognition if the reader would not understand
its significance
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Be selective; include no more than five to six points
Professional Memberships
Publications
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List in bibliographic format only those publications that would interest
the reader; if your list is lengthy, include only those relevant to your objective
by stating the heading as "Selected Publications"
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Include the work which has been published, has been submitted for publication,
and is in progress
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Include also the papers you presented as a guest speaker
Languages
Volunteer Experience
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Volunteer work can be included in different ways, depending on the message
you want to convey:
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If you wish to highlight or emphasize these activities, create a separate
heading (e.g., Volunteer Activities, Volunteer Experience or Community Service)
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In this section you can either list the organizations, or you can add to
the listing more detail about your contributions, beginning each point with
an action verb
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You can include your Volunteer Experience before Work Experience in your
resume if it would be to your advantage
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If your volunteer activities are as important as your paid work experience,
add your information to your Work Experience section, with a volunteer notation
(e.g., Assistant to Director - volunteer)
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If your volunteer activities are less related to the work you are seeking,
add them to the Activities and Interests section
Activities and Interests
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In listings for activities, state role (e.g., Member, President), name
of organization, dates, organize in reverse chronological order and state
if any positions were elected or appointed
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General interests do not require dates
References
Whereas references are very important, the notation "References Available
Upon Request" is no longer considered necessary.
Listing a reference’s name and contact information is generally not desirable.
You want to be able to meet with the prospective employer to sell yourself rather
than trusting that one of your references would do the job better than you could.
Also, you do not want your references to be bothered with phone calls until
you have reached the interview stage. Always ask the person you would like to
use as a reference for permission to do so, and check out what that individual
will say about you if contacted by a prospective employer. Do they see your
strengths and weaknesses as you see them? It is important to discuss what that
person’s response might be to potentially embarrassing questions. If time has
lapsed between being given permission to use someone’s name and the possibility
of their being phoned, update them as to the possible contact.
Choose someone who has seen your work in as similar a situation as possible
to the job for which you are applying; you do not necessarily need to use your
immediate supervisor
Give your references a copy of the relevant resume(s) for the type(s) of
work you are applying to
Have the name, address, and telephone number of two or three references typed
on a sheet of paper, which you can hand to an employer when asked for your references

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Create a Portfolio
The portfolio is an expanded resume. It is usually a folder containing
the basic resume and samples of your work related to the objective. It is
a good idea to be storing work samples now.
For example, a marketing specialist will use a portfolio that contains
a resume, flyers, brochures and ads created in previous work. Marketing
students with limited experience could include copies of term papers, proposals
completed for classes and homework assignments related to the objective.
Portfolios are relevant for many types of professionals such as: graphic
design, technical writing and teaching.
If an employer requires a portfolio, or if you think that one would enhance
your presentation, then add the words "Portfolio Available Upon Request"
at the bottom of your resume.
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Portfolio Example -
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To continue with Step 4.2.3, click here.